My hard drive crashed. I contacted Hitachi to return it on warranty. This is what they sent me:
Please include your complete shipping address, phone number, and a description of the drive failure, along with your proof of purchase so that we can start processing your RMA if validated. Also, please answer the following question for export compliance certification:
Do you agree that Hitachi GST products will not be used for the design, development, manufacturing, testing, stockpiling, or use of biological, nuclear, missile or chemical weapons?
I guess they're hoping to catch all those people who are comfortable deploying WMD's but just can't find it in their hearts to lie to a minimum wage tech-support employee.